To comply with the Department of Justice's ADA guidelines for archived web content, archived documents published before June 24, 2024 are listed below (if available).
Alerts
Water Main Break and Boil Water Notice
July 28, 2025
Customer Water Service Announcement
May 15, 2025
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Alert
Water Main Break and Boil Water Notice
July 28, 2025
Water Line Strike (main break) and Boil Water Notice Alert:
Customers effected include the following: FM 968, Golightly Road, Galilee Road, Sage Creek, Acorn Trail, Waldrons Ferry on both sides of the I-20, I-20 access off of Waldrons Ferry, B and B Lane, Bechtold, Chisholm Trail, Douglass Drive, Deer Run, HWY 450 both north and South of Interstate 20, I 20 access off of Hwy 450, Shattle, McPherson, Quail Lane, Willie Smith Road, Doctors Road West, Hallsville Heights and All Residents of Big Oak Mobile Home Park will be effected by the loss of water and pressure. All of the customers on the listed roads will be on boil water notice when service is restored.
Alerts
Water Main Break and Boil Water Notice
July 28, 2025
Water Line Strike (main break) and Boil Water Notice Alert:
Customers effected include the following: FM 968, Golightly Road, Galilee Road, Sage Creek, Acorn Trail, Waldrons Ferry on both sides of the I-20, I-20 access off of Waldrons Ferry, B and B Lane, Bechtold, Chisholm Trail, Douglass Drive, Deer Run, HWY 450 both north and South of Interstate 20, I 20 access off of Hwy 450, Shattle, McPherson, Quail Lane, Willie Smith Road, Doctors Road West, Hallsville Heights and All Residents of Big Oak Mobile Home Park will be effected by the loss of water and pressure. All of the customers on the listed roads will be on boil water notice when service is restored.
Customer Water Service Announcement
May 15, 2025
Attention: Multiple fiber crews are working in our water system. This will be an ongoing project that will affect various areas at different times. We have experienced, and will continue to experience damage to our water lines. Contractors and staff are working together to keep damages to a minimum. However, due to the nature of directional drilling near and across water lines without tracer line, damages will occur. Please leave any blue marking flags in your yard to help prevent damage as much as possible. Subcontractors that are installing the fiber lines work for multiple companies. The majority of the contractors you will see will be installing a rural fiber network. Our staff will remove flagging after work is completed for the system.